Contact us

FAQ

How do I return?

You, as a customer, are responsible for handling shipping and costs on returns.

We don't refund shipping costs.

Returns or exchanges may be done within 30 days from purchase date.

All returns must be in unworn condition.

RETURN ADDRESS:
Pasteelo
Frederiksborggade 31
1360 København K
Denmark

What delivery time can I expect?

Denmark: Delivery approximately within 1-2 business days

EU: Delivery approximately within 2-7 business days

Rest of the world: Delivery approximately within 5-10 business days

What are the shipping costs to my country?

Denmark: GLS - 35,00 DKK
Free shipping from 449,00 DKK

EU: GLS - €12,95 GLS
Free shipping from €135,00

Rest of the world: UPS - $21,00

What are your opening hours at your store in Copenhagen?

Tuesday to Friday 10:00-18:00
Saturday 10:00-16:00
Sunday & Monday CLOSED

info@pasteelo.com

Frederiksborggade 31
1360 København K
Denmark
CVR: 36717149

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