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FAQ

How do I return?

You, as a customer, are responsible for handling shipping and costs on returns.

We don't refund shipping costs.

Returns or exchanges may be done within 30 days from purchase date.

All returns must be in unworn condition.

RETURN ADDRESS:
Pasteelo
Frederiksborggade 31
1360 København K
Denmark

What delivery time can I expect?

Denmark: Delivery approximately within 1-2 business days

EU: Delivery approximately within 2-7 business days

Rest of the world: Delivery approximately within 5-10 business days

What are the shipping costs to my country?

Denmark: GLS - 35,00 DKK
Free shipping from 600,00 DKK

EU: GLS - €12,95
Rest of the world: UPS - $35,00

What are your opening hours at your store in Copenhagen?

Tuesday to Friday 10:00-18:00
Saturday 10:00-16:00
Sunday & Monday CLOSED

Contact

 

Pasteelo store
Frederiksborggade 31
1360 København K
Denmark
CVR: 36717149
info@pasteelo.com


     CHRISTMAS OPENING HOURS

       Sunday 21 dec:          CLOSED    
 Monday 22 dec:         10-18  
 Tuesday 23 dec:         10-18  
            Wednesday 24 dec:    CLOSED        
    Thursday 25 dec:       CLOSED
      Friday 26 dec:            CLOSED 
 Saturday 27 dec:        10-16 
     Sunday 28 dec:           CLOSED
      Monday 29 dec:          CLOSED
Tuesday 30 dec:         10-18
           Wednesday 31 dec:    CLOSED      
      Thursday 1 jan:           CLOSED 
  Friday 2 jan:                10-18 
   Saturday 3 jan:            10-16  

 



OPENING HOURS

Tuesday to Friday:     10-18
Saturday:                     10-16
     Sunday & Monday:    CLOSED

 

info@pasteelo.com
 

Shipping & Returns